Registration & Login
How do I register?
It’s quick & easy to register on BigBrotherBingo. All you need to do is click on the Join Now tab at the top of any page & you’ll be taken to the Registration page. You simply fill in your details & then you’re ready to get started!
How do I login?
When you arrive on the homepage you just need to enter your username & password to login to your account.
Do I need to download any software to play?
Definitely not! As soon as you’ve registered and/or logged in, you just need to click the PLAY NOW tab anywhere on the site. This will launch the BigBrotherBingo lobby where you’ll be presented with our fab choice of Bingo & Instant games.
I’ve forgotten my login details, what do I do?
Don’t worry, simply click here to go to our Forgotten Password page & follow the simple steps to retrieve your details.
How can I view my account details?
As soon as you login your members section ‘My Room’ will launch. There you’ll be able to view your transaction history & see all the deposits & withdrawals you’ve made. It will also provide you with a list of the games you’ve played, including the date & time they were played & what you won.
Banking
How do I fund my account?
You can fund your account across various places on the site, including in your members section ‘My Room’. Just click ‘Fund your account’ to launch the cashier – this will pop up in another window. You can also fund once you’re in a tab on BigBrotherBingo. Just visit the Bank!
Brigend provides BigBrotherBingo with the banking facility & are extremely flexible in the methods in which you can deposit funds. You can have up to five payment methods registered to your account. We accept all major Credit & Debit cards including Maestro, Solo, Visa, Visa Electron, Mastercard & Delta. The other methods accepted are Neteller, U kash & paysafecard.
I have a promotion code I want to use.
If you have a valid promotional code, enter the code into the ‘Promotion Code’ box in the cashier, click the ‘Deposit’ tab to fund your account & your funds will be transferred to your BigBrotherBingo account immediately. The description you will see on your bank/credit card statement when depositing at BigBrotherBingo will be “BRIGEND”. Note: Payments cannot be made back onto a Mastercard.
What is the minimum amount I can deposit?
The minimum amount you can deposit is £5.
What is the minimum amount I can withdraw?
The minimum withdrawal is £10. Don’t forget, if you’ve been issued with a sign-up bonus then you’ll have to wait until you’ve deposited & wagered £20 before any withdrawals can be made.
How long does it take until the funds appear in my bank account?
It takes 48 hours to process your withdrawal request. Once this has been completed, you should see the money in your bank account within 4 -7 working days.
I requested to withdraw some of my winnings yesterday, can I change my mind?
Yes. You have up to 48 hours from when you requested your withdrawal to reverse the transaction via the cashier.
How can I be sure that my payment details are secure?
We use the SSL Protocol with 128 bit encryption to provide security & privacy between your computer & our servers. This means that before any sensitive data is sent between you & our servers, the data is encrypted before it is transmitted.
This makes it impossible for people to crack this code & gain access to your confidential details.
Bingo
75 Ball Bingo – what is it?
Basically, 75 Ball Bingo cards have 25 squares, arranged in five vertical & five horizontal rows. Each of the 25 squares on the 75 ball bingo card (except for the centre square) contains a number between 1 & 75. The aim of the game is to complete a shape or every number (coverall) on the card. Pattern Bingo is more commonly associated with 75 Ball Bingo than its 90 Ball counterpart.
90 Ball Bingo
This is the traditional form of bingo in which you purchase a card and try to obtain 1 line, 2 lines or a Full house before all the other players in the room.
I’ve seen the progressive jackpots on the site, what are they?
BigBrotherBingo has three progressive jackpots – Big Brutha 75, the Big Mutha 90 and the 5 line progressive – Eye 5py. To win the progressive jackpots, a player needs to call house in a certain number of calls or less.
Ok, so how do I actually purchase Bingo tickets?
Easily. When you go into a room, on the left hand side there’s a ticket panel where you can choose the number of tickets you wish to purchase. The number of tickets you can purchase per game varies from room to room. Once you select the number of tickets you’d like to purchase for the game, click on the ‘Buy Selected Tickets’ tab.
What is Autobuy?
Autobuy is a handy feature which enables you to buy bingo cards (excluding FREE cards) for the next few games without you having to purchase cards manually for every new game. You can select how many games you want to play and the maximum card price you want to buy. As long as you are in the room & do not close the application, your chosen number of games & cards will play according to your customised settings.
If selected games in Autobuy did not complete…
Autobuy will only stop working if you have left the room, closed the application or have run out of funds. Your autobuy settings will not be saved if you leave the room for any reason.
When will Autobuy purchase cards?
The cards to each game you have selected will be purchased as soon as the cards are available to buy.
If you want to buy more cards before a game…
Even while Autobuy is activated you are still able to purchase more cards manually if you wish.
How much does it cost to play?
We’ve got tickets to suit all budgets, with tickets ranging from 0p (Free Bingo) & 1p right up to £1.
What happens if I purchase a card & then lose connection?
In the eventuality that you are disconnected, don’t worry. As soon as there is confirmation that you have purchased tickets then these will remain active within that game & any winning funds will be credited to your account.
What’s a PREBUY?
In a number of games you have the opportunity to purchase tickets for a game for a significantly longer period than in most of the live rooms. The room will have a stipulated time & day in which the game will take place. This is usually used for special promotions.
Chat Hosts are always going on about LPs – what are they?
These are basically loyalty points and they can be exchanged for bingo tickets. We offer lots of ways to win points, including refering a friend, buying bingo tickets & joining in with our chat games.
Ok, so how do I redeem LPs?
That’s easy peasy. Just go to the My Room section and click on ‘Manage Points’. The number of Points you have available for redemption will be displayed. Select how many you wish to redeem & enter the amount in the box & click the ‘Submit’ button. The redemption will happen instantly. Remember 1000 LPs = £1 in Bonus Funds
I love a good chit chat – how can I chat on BigBrotherBingo?
If you love a good gossip then BigBrotherBingo is the place to be! There is a space to chat in most rooms, however if it a bit distracting you can hide the chat and just concentrate on the bingo! This facility isn’t available in all rooms but take a look round, we guarantee there’s something for everyone. One thing we’re not a fan of is foul, offensive or abusive language. Please don’t do it otherwise we’ll be forced to ban you from chat and we really, really don’t want that to happen.
Chat Games – what are they?
Our lovely BigBrotherBingo CMs host chat games daily in the rooms. This is your chance to earn some extra lps (loyalty points) for simply being a sport & joining in with the fun.
Instants
Instant Win games are an assorted category that includes scratchcards, slots and more. They can be played between bingo games, or even as you play bingo. To play Instant Games just click on the game you want to play from the list in the bedroom tab or click on the All Instant Games button on the top of each page in the lobby!
Slots
Slots work on the premise of the traditional fruit machine. Here at BigBrotherBingo we’ve got something for everyone, including progressive jackpot versions of some of our most popular games.
Casino
BigBrotherBingo also offers a range of casino style games like Roulette and Blackjack – perfect for the feel of the casino in your own home!
Instant Progressives
There are four slots included within the Instant Games Progressive Jackpot category – Piggy Payout, Fluffy Favourites, Aztec Rising & Double-Up Ducks. The mini, mega and maxi jackpots on these games are activated at random.
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